Manually upgrading Connect on-Device licenses
Prerequisites: You need an account with the following permissions:
OPERATOR_VIEW
SERVICE_MODE
You upgrade your license from Basic Edition to any other edition when you need to expand the functionality of your Connect on-Device.
Sign in with an account that has the required permissions.
Select Administration.
Select Operator View.
Select License.
Copy the license ID in the License ID box and send it to your PayComplete™ representative.
There are several ways of entering the license key:
In the License key box, select the Import button to open a file browser where you select the license key text file to import. Use this option when you have received the license key in a text file from your PayComplete™ sales representative.
In the License key box, paste the license key in the License key box. Use this option when you have received the license key in an email sent by your PayComplete™ sales representative. This option is available from Connect on-Device version, 3.18.0.
You can also generate the License key from Connect. For more information on this, please refer to the Connect documentation.
Select Confirm to verify that you want to upload the license key to the machine.
Select Done to close the dialog box.
Select Logout to return to the main menu.
Note
Step 6 only applies when you do not intend to use Connect.
When you use Connect and your machine never has been online, copy the License ID and paste it in the machine configuration in Connect.