PayComplete™™ Help Center

Name

Type a name for the export package.

Directory

Select the folder where you want to save the export package file.

Version

Displays the export package made up of the date when the export package was created and a unique number.

Description

Type a description that helps you identify the export package.

Export all

Select to include all available content in the export package.

Export options

Open package in default program when complete

Select to open the export package in the default program for the file type when the export package has been compiled.

Open folder when complete

Select to open the folder where the export package was saved when the export has been compiled.

OK

Select to save the settings and create the export package.

Cancel

Select to cancel the selected settings and close the dialog box.

Name

Displays the name of the package.

Type

Shows the file format of the package (ZIP or JSON). Only archive.zip at this time.

Directory

Shows the folder where the package file is stored.

Description

Shows a description of the package.

Import all

Select to include all available content when importing the package.

Import options

OK

Select to start importing the package.

Cancel

Select to cancel the import and close the dialog box.

USB protection status

Shows the current USB protection status. These are the options:

Disable USB protection

Select to switch off USB protection on the machine.

Enable USB protection

Select to switch on USB protection on the machine.

Update the whitelist

Select to add USB devices that have permission to connect to the machine.

Cancel

Select to ignore the configuration and close the wizard.

Finish

Select to save the configuration and close the page.

List of coin hardware

Select coin hardware.

If you don't need any coin hardware, select No coin hardware.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

Coin acceptors/recyclers

Select one or more coin acceptors/recyclers.

Coin dispensers

Select one or more ccTalk coin dispensers

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

List of devices

Select the note devices connected to your hardware.

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

List of devices

Select the note devices connected to your hardware.

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

List of devices

Select the additional devices connected to your hardware.

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

Address

Enter the host/port to connect to. By default, localhost:5000.

Application settings

Class-Path — Enter a list of JAR files required to run the application.

Add — Select to add a JAR file to the list.

Remove — Select to delete the selected JAR file from the list.

Arguments

Program arguments are optional command line arguments for the DDK application to run.

VM options are optional Java VM options for the DDK application to run.

Working directory — Default — Select to run the DDK application with the Connect on-Device installation directory as CWD, for example, C:\Connect.

Working directory — Other — Select to choose an alternative CWD for the DDK application to run in the default base directory for DDK applications. For example, C:\Connect\data\ddk.

JRE

Current —Selected to run the DDK application using the same Java Runtime Environment Connect on-Device is running with.

Alternate — Select to choose an alternative Java Runtime Environment if the DDK application requires a different version of Java to run.

Main-Class

Enter the fully qualified name of the class containing the application main entry point.

Connection timeout

Enter the number of milliseconds Connect on-Device tries to connect to the application.

Connection retries

Enter the number of times Connect on-Device retries to connect if the connection fails.

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

List of devices

Select the additional devices connected to your hardware.

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

Language

Select the display language for Connect on-Device.

Country

Select the country where the machine is located. The selected country determines the date and time formats and the thousand separator.

Variant

Enter a variant for a customized translation for a specific customer or for a specific market, such as 'en_US' for the American market.

Currency

Select currency.

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

Drop-down list showing the remote reporting system type

Select:

None — no connection

SoftOne — (RM) supervisor system

Connect — Connect system

Automatic provisioning (Connect) — Select to enable remote activation and configuration in Connect.

UUID

Shows the machine's unique identifier (UUID).

Broker Host

Enter the node (URL) of the remote system. If it's automatic, do not enter any value.

Broker User

Enter the node you want to use to connect to the remote system. If it's automatic, do not enter any value.

Broker Password

Enter the password of the user. If it's automatic do not enter any value.

Tenant

Enter the customer ID. If it's automatic do not enter any value.

Heartbeat

Select the interval at which Connect on-Device sends SystemStatus messages about the machine. By default, the interval is set to 60 seconds.

Important! The Connect on-Device heartbeat setting must match the online status timeout in Connect.

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

Provisioning server

Enter the URL to the server where the provisioning service is deployed.

Login server

Enter the URL to the server used to sign in to Connect.

Back

Select to go back.

Next

Select to continue

Cancel

Select to ignore the configuration and close the wizard.

Name

Shows the names of the devices you selected in the previous steps of the wizard.

COM port

Shows the automatically selected COM ports. If no COM port can be found, you can manually select one from the list.

Set by

Shows a status for the COM port detection. There are three options:

Back

Select to go back.

Finish

Select to save the configuration and close the wizard.

Cancel

Select to ignore the configuration and close the wizard.

Enable card login

Select to enable the user to use a card to identify when logging in.

Identifier

Enter the card number to use.

Enable door login

Select to enable the user to login by opening a door.

Doors

Select the browse button (...) to open a dialog for selecting door identifiers valid for login.

The browse button is only available if the machine has been started successfully at least once. On a first-time installation, you must enter the door identifiers manually.

Include in user list

Select to include the user account in the user list. For more information, see Navigation pane — Miscellaneous.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Available

Shows a list of available door identifiers.

Selected

Shows the list of selected door identifiers.

<

Select to add the selected door identifiers.

>

Select to remove the selected door identifiers.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Allowed logins #

Enter the number of times the user can sign in to the user account.

Valid from

Enter the date and time from which the user account is valid.

Expires

Enter the date and time when the user account expires.

Time zone

Select the time zone in which the user account 'Valid from' and 'Expires' settings apply.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Activated

Clear to disable the login for an account without deleting it.

Name

Enter the name of the user,

Login

Enter the user ID.

Role

Select the role for the user.

Change password on first login

Select to force the user to choose a new password on first login.

No password

Select to enable login without any password, regardless of login method.

For:

Password

Enter a new password for the user account.

Confirm password

Enter the password for the user account again to confirm it.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Activated

Select to set new user accounts to active when the account is created.

Change password on first login

Select to require the user to change the password when first signing in to Connect on-Device.

No password

Select if you don't require new users to provide a password when signing in to Connect on-Device.

User ID

Select to require a combination of a password and a user ID to identify when signing in.

Card

Select to require a combination of a password and a card to identify when signing in.

Biometrics

Select to require a combination of a password and biometrics to identify when signing in.

Door

Select to require a combination of a password and opening a door to identify when signing in.

Include in user list

Select to include the user in the group displayed on the start screen when User list is configured. For more information, see Navigation pane — Miscellaneous.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Edit

Select to open a wizard from which you can edit the selected user account.

Remove

Select to remove the selected user account.

Activated

Select to activate the user account

Include in user list

Select to include the user account in the User list.

Name

Type a name for the new role.

Permissions

Shows a list of permissions you can assign to the role.

If additional permissions are required, a dialog box automatically opens. Press Ctrl + space in the dialog box to show a list of available additions.

Available

Shows the permissions you can select.

Selected

Shows the selected permissions.

Use to assign the selected permissions.

Use to remove one or several selected permissions.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Name

Enter a name for the new money mix. This name is used, for example, when configuring permission for a user to dispense a certain money mix.

Display name

Enter the name that is shown on screen and on receipts.

Money

Displays the following:

New

Select to open the Create new money dialog where you add a note or coin of a certain currency and denomination to your money mix.

Edit

Select to open the Edit money dialog where you edit a note or coin of a certain currency and denomination used in the money mix.

Remove

Select to delete money of a certain type, currency, and denomination used in the money mix.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Type

Select COIN or NOTE.

Currency

Select the currency of the coin or note.

Denomination

Enter the denomination of the coin or note.

Number of (#)

Enter the number of coin rolls.

Number of pieces

Select the number of coins in a coin roll.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Type

Select COIN or NOTE.

Currency

Edit the currency of the coin or note.

Denomination

Edit the denomination of the coin or note.

Number of (#)

Edit the number of coin rolls.

Number of pieces

Edit the number of coins in a coin roll.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Master

Select the translation you want to base your edits on. DEFAULT is the English version that you get in the installation.

Editable

Select the language, country, or variant you want to edit.

Load

Select to load the translations for the Master and the selected editable language, country, or variant.

Show 'Key' column

Select to show which <key> the translation relates to.

Translations are text files in the format:

<key>=<text>

For example:

orchardj.Oktext=Ok orchardj.Canceltext=Cancel orchardj.Continuetext=Continue

Show state colors

Select to show the rows in the translation table in colors representing their status. New translations are shown in red if this option is selected.

Enable filter

Select to make it possible to show translations only for a specified category.

Category

Enter the category you want to filter the translations on. For example, User view or Receipts.

Field

Enter the field to filter on. The options are: "Master text", "Editable text", or a key that matches the value in the Value box.

Value

Enter the value to filter on.

States

Select to only filter on missing values, modified values, or values of some other state.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Date formats

Shows the date and time formats configured for the Connect on-Device user interface and receipts.

Locale

Shows the language, region, and cultural preferences.

Clock - Date/Time

Select how date and time are shown at the top of the Connect on-Device user interface.

Receipt - Date/Time

Select how date and time are formatted on all receipts.

Balance - Date/Time

Select how reported transaction timestamps are shown on screen.

Requires the SHOW_USER_BALANCE permission and that the server supports it.

Transaction list - Date/Time

Select how transaction timestamps are shown on, for example, 'Daily total' receipts.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Type

Shows the file type of the image file.

Size

Shows the size of the image file.

Default duration

Type the time in milliseconds each slide is shown before the screen shows the next slide.

Add

Select to add another image. Each image is shown for the configured duration before changing to the next image in the list.

Remove

Select to remove the selected image.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Preview

Shows a preview of the service icon and the service icon name.

<

Select to browse to the previous icon.

>

Select to browse to the next icon.

Filter

Type letters or a word in the icon name to filter the icons in the list. You can also select and clear the boxes to show icons of a specific type in the list. The options are:

Default icons

Select to show default icons in the list.

Custom icons

Select to show custom icons in the list.

Provided icons

Select to show provided icons in the list.

Add

Select to add a new custom icon.

Edit

Select to edit the selected custom icon.

Remove

Select to delete the selected custom icon.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Source

Select the folder where the icon file is saved.

Name

Type a name that helps you identify the icon. Renaming the icon is optional.

Destination

Shows the path to the folder where the icon is downloaded.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Source

Select the folder where the icon file is saved.

Name

Type a name that helps you identify the icon. Renaming the icon is optional.

Destination

Shows the path to the folder where the icon is downloaded.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Track to use

Select the track on the card that is read.

Part of card number to use

Select the parts of the card track number Connect on-Device uses. The options are:

Use ISO 7813 standard

Select to use the international standard codified by the International Organization for Standardization and International Electrotechnical Commission that defines properties of financial transaction cards, such as ATM or credit cards. The standard defines the following:

Card format

Select to enter your own card format example

Example

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Ranges

Shows the configured ranges.

#

Shows the range number.

Min

Shows the range minimum value.

Max

Shows the range maximum value.

Type

Select the sign-in type the the range is valid for. The options are:

Role

Select the role the user is assigned when signing in with a card or User ID within the specified range. in y. The options are:

Add

Select to add a new range.

Remove

Select to delete the selected range.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

UUID

Enter the universally unique identifier of the machine. This identifier is essential when registering a machine in Connect.

When you have saved the UUID, it isn't possible to change it for the current machine. If you need to replace the machine, the UUID should be copied to the new machine.

Broker host

Enter the node (URL) the machine needs to connect to.

Broker user

Enter the (MQTT) login user name to Connect.

Broker password

Enter the (MQTT) login password to Connect.

Tenant

Enter the ID of the site and machine location.

Heartbeat timeout

Select the interval at which Connect on-Device sends SystemStatus messages for the machine. By default, the interval is set to 60 seconds.

Important! The Connect on-Device heartbeat setting must match the online status timeout in Connect.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Device ID

Shows the ID of the device the limit applies for

Outlet

Shows the outlet ID of outlet the limit applies for.

Limit

Shows the maximum number of items for a dispense.

Add

Select to open a dialog box where you add a new dispense limit for the outlet.

Edit

Select to open a dialog box where you edit a dispense limit for the selected outlet.

Delete

Select to delete the dispense limit for the selected outlet.

Device ID

Enter the ID of the device the limit applies for

Outlet

Enter the outlet ID of outlet the limit applies for.

Limit

Select the maximum number of items for a dispense.

OK

Select to save the settings and close the dialog box.

Cancel

Select to ignore the settings and close the dialog box.

Device ID

Enter the ID of the device the limit applies for

Outlet

Enter the outlet ID of outlet the limit applies for.

Limit

Select the maximum number of items for a dispense.

OK

Select to save the settings and close the dialog box.

Cancel

Select to ignore the settings and close the dialog box.

Name

Shows the name of the conditional shared limit.

Condition

Shows the condition that must be met for the limit to take effect.

Maximum count

Shows the maximum number of items that can be dispensed.

Device(s)

Shows the ID of the device(s) the limit is configured for.

Add

Select to open a dialog box where you add a new conditional shared limit.

Edit

Select to open a dialog box where you edit a conditional shared limit.

Delete

Select to delete the selected conditional shared limit.

Name

Enter a name that helps you identify the conditional shared limit.

Type

Select the outlet type.

Status

Select the condition that must be met before the dispense limit applies.

Maximum count

Shows the maximum number of items that can be dispensed.

+

Select to add a device ID.

-

Select to remove a device ID.

OK

Select to save the settings and close the dialog box.

Cancel

Select to ignore the settings and close the dialog box.

Name

Enter a name that helps you identify the conditional shared limit.

Type

Select the outlet type.

Status

Select the condition that must be met before the dispense limit applies.

Maximum count

Shows the maximum number of items that can be dispensed.

+

Select to add a device ID.

-

Select to remove a device ID.

OK

Select to save the settings and close the dialog box.

Cancel

Select to ignore the settings and close the dialog box.

Denomination

Shows the available denominations.

Limit

Shows the maximum number of coins of the specified denomination for the till/cup.

Free float

Shows the maximum dispensable number of notes and coins of a certain denomination for a dispense operation.

Note! If both 'Limit' and 'Free float' have been specified, the smallest number applies.

Add

Select to open a wizard where you add a denomination and configure maximum number of coins and a free float number for the till/cup.

Edit

Select to open a wizard where you edit a denomination, the maximum number of coins and the free float number for the till/cup.

Remove

Select to delete the selected limit for the till/cup,

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Denomination

Select a denomination.

Limit

Select the maximum number of coins of the specified denomination for the till/cup.

Free float

Select the maximum dispensable number of notes and coins of a certain denomination for a dispense operation. Note! If both 'Limit' and 'Free float' are specified, the smallest number applies.

OK

Select to save the settings and close the dialog box.

Cancel

Select to ignore the settings and close the dialog box.

Denomination

Select a denomination.

Limit

Select the maximum number of coins of the specified denomination for the till/cup.

Free float

Select the maximum dispensable number of notes and coins of a certain denomination for a dispense operation. Note! If both 'Limit' and 'Free float' are specified, the smallest number applies.

OK

Select to save the settings and close the dialog box.

Cancel

Select to ignore the settings and close the dialog box.

Country

Shows the country where the currency is used.

Currency code

Select a different currency code if you want to override the existing currency used by the selected country.

Numeric code

Shows the currency code. This value is not editable.

Fraction digits

Select a value to override the existing number of digits for fractions of the selected currency. This is used, for example, on receipts.

The default number of fractions for the selected currency is shown in parentheses.

Cutover date

Select the box and then pick a date when you want Connect on-Device to start using the setting.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Class-Path

Shows the required JAR files for the implementation.

Add

Select to add a JAR file to the plug-in class path. JAR files are stored in the [installation folder]\data\plugins folder.

Remove

Select to remove the selected JAR file from the plug-in class path.

Select to move the selected JAR file up in the plug-in class path.

Select to move the selected JAR file down in the plug-in class path.

Main-Class

Shows the fully qualified class name of the class implementing the IOJPlugin to be used.

Properties

Shows the configuration (key-value pairs) assessed by Connect on-Device Studio to belong to the current implementation.

The abbreviated key is created by keeping only the first character of a dot (.)-separated key. For example, a key com.scancoin.sdk.example, SimpleKiosk.AntiAlias is displayed as c.s.s.e.S.AniAlias

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Class-Path

Shows the required JAR files for the implementation.

Add

Select to add a JAR file to the plug-in class path. JAR files are stored in the ...data\plugins folder of the installation.

Remove

Select to remove the selected JAR file from the plug-in class path.

Select to move the selected JAR file up in the plug-in class path.

Select to move the selected JAR file down in the plug-in class path.

Main-Class

Shows the fully qualified class name of the class implementing the IOJPlugin to be used.

Properties

Shows the configuration (key-value pairs) assessed by Connect on-Device Studio to belong to the current implementation.

The abbreviated key is created by keeping only the first character of a dot (.)-separated key. For example, a key com.scancoin.sdk.example, SimpleKiosk.AntiAlias is displayed as c.s.s.e.S.AniAlias

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Key

Shows the configuration key from the com.scancoin.sdk.engine file.

Value

Shows the configured key value.

Comment

Select to type a comment.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Key

Shows the configuration key from the com.scancoin.sdk.engine file.

Value

Shows the configured key value.

Comment

Select to type a comment.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Key

Value

Shows the configuration (key-value pairs) assessed by Connect on-Device Studio to belong to the current implementation.

The abbreviated key is created by keeping only the first character of a dot (.)-separated key. For example, a key com.scancoin.sdk.example, SimpleKiosk.AntiAlias is displayed as c.s.s.e.S.AniAlias

OK

Select to start the import.

Cancel

Select to cancel the import and close the dialog box.

Device ID

Start typing to select the device for which you want to add a reminder.

Action

Select the action you want to remind about. These are the options:

Type

Select the frequency. These are the options:

Value

Select the number of times or days that have passed before the reminder is triggered

OK

Select to add the new reminder and close the dialog box.

Cancel

Select to close the dialog without saving the new reminder.

Device ID

Shows the device ID of the device the reminder has been configured for.

Action

Select the action you want to remind about. These are the options:

Type

Select the frequency. These are the options:

Value

Select the number of times or days that have passed before the reminder is triggered

OK

Select to save the changes to the reminder and close the dialog box.

Cancel

Select to close the dialog without saving the changes to the reminder.

File

Select the file where the new property is written.

Key

Enter the key of the new property.

Value

Enter the value of the new property.

OK

Select to add the new property and close the dialog box.

Cancel

Select to close the dialog without saving the new property.

File

Select the file where the property is written.

Key

Enter the key of the property you want to edit.

Value

Enter the new value of the property you want to edit.

OK

Select to save the property and close the dialog box.

Cancel

Select to close the dialog without saving the changes.

Name

Shows the base name of the exported package.

The full name is <Directory>\<Name>_<Version>.zip.

Type

Shows the type of package.

You can't edit the type.

Directory

Shows the destination directory for the exported package file.

Version

Shows the version of the exported package.

The version is made up of the date and time of the export.

Description

Enter a description for the export package (optional).

Key

Shows the keys of the properties included in the package.

Value

Shows the values of the properties included in the package.

File

Shows the files containing the properties included in the package.

Open package in default program when complete

Select to open the export package in the default program when the export is completed.

Open folder when complete

Select to open the directory containing the export package when the export is completed.

OK

Select to start the export and close the dialog box.

Cancel

Select to close the dialog without exporting the package.

Type

Select COIN or NOTE.

Currency

Select the currency.

Denomination

Enter the smallest denomination for the selected currency, for example, cents for USD or EUR.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Type

Change COIN or NOTE.

Currency

Change the currency.

Denomination

Change the smallest denomination for the selected currency, for example, cents for USD or EUR.

OK

Select to save the changes.

Cancel

Select to ignore the changes and close the dialog box.

Type

Select the type you want to set up commission rules for The options are:

Value

Select to specify which role or work unit the commission rule applies for.

Commissions

Shows the commission rules you have configured. The rules are:

New

Select to add a new commission rule.

Edit

Select to edit the selected commission rule.

Remove

Select to delete the selected commission rule.

Save

Select to save the configuration.

Undo

Select to ignore changes to the configuration.

Currency

Select the currency the fee applies for.

Percentage

Enter the percentage used to calculate the deduction.

Free limit

Enter the amount that can be deposited without any fee.

Min fee

Enter the smallest fee that can be deducted from the deposited amount. 0 = no limit.

Max fee

Enter the largest fee that can be deducted from the deposited amount. 0 = no limit.

OK

Select to save the configuration.

Cancel

Select to ignore the changes and close the dialog box.

Currency

Change the currency the fee applies for.

Percentage

Change the percentage used to calculate the deduction.

Free limit

Change the amount that can be deposited without any fee.

Min fee

Change the smallest fee that can be deducted from the deposited amount. 0 = no limit.

Max fee

Change the largest fee that can be deducted from the deposited amount. 0 = no limit.

OK

Select to save the configuration.

Cancel

Select to ignore the changes and close the dialog box.