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PayComplete™™ Help Center

Connect on-Device user interface on PC

This section describes the Connect on-Device interface on PC.

Customer screen

User instructions are shown on the screen placed on the front of the machine. When the machine is in a state where it can't be used, the customer screen displays an 'out of use' message, for example, “Not available. Service ongoing, please wait”.

Service views

Use the Service views to check the status of the system, reset devices, and clear error reports. There are three different service windows:

  • Status view

  • Operator view

  • Log view

Note

  • The status view should be open when the machine is running.

  • Press Alt + TAB to toggle between the views

  • To open the Operator view, enter your User ID and PIN code by using the service keyboard.